Terms and Conditions for Knight Brothers Running LLC
Effective Date: January 13, 2025
These Terms and Conditions ("Terms") govern your (“client”, “you”) use of the website www.knightbrothersrunning.com ("Website") and the services provided by Knight Brothers Running LLC ("we", "us", "our"). By accessing and using this Website and engaging in our coaching services or purchasing training plans, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or our services.
1. Services Provided
Knight Brothers Running LLC offers virtual coaching services, customized training plans, and other running-related resources. These services are available for purchase through the Website.
2. Use of Website
By using the Website, you agree to:
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Use the Website for lawful purposes only.
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Not engage in activities that could damage, disable, or impair the Website’s functionality.
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Not interfere with the security of the Website or any services offered.
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Provide accurate and current information when registering for our services or making purchases.
We reserve the right to suspend or terminate access to the Website if we believe these Terms have been violated.
3. Purchasing Training Plans and Services
All purchases made through the Website are subject to availability. When purchasing training plans or services, you agree to provide accurate, complete, and up-to-date information, including billing details.
Payment for services and products is processed via secure third-party payment processors. You are responsible for ensuring the payment method you provide is valid and accurate.
4. Return and Refund Policy
We aim to provide high-quality services and products. However, we understand that circumstances may arise where you need to request a return or refund.
4.1 Training Plans and Digital Products
Due to the nature of digital products, all sales of training plans, digital products, or downloadable content are final. Once a purchase has been made, we cannot accept returns or offer refunds for these items, except in the case of technical issues or errors with the product that prevent you from using it as intended.
4.2 Coaching Services
If you are dissatisfied with the coaching services you received, please contact us within 7 days of your first coaching session to request a refund. Refunds will be considered on a case-by-case basis, and we may offer a partial refund depending on the services rendered. Refunds for coaching services will not be granted after 7 days from the first session.
To initiate a refund request, please contact us at knightbrothersrunning@gmail.com, and include details regarding your request.
4.3 No Refunds for Subscription or Membership Fees
If you subscribe to a recurring coaching package or membership, no refunds will be issued for charges made for any month that has already begun.
5. Cancellations
5.1 Coaching Session Cancellations
You must cancel any scheduled coaching sessions at least 24 hours in advance to avoid being charged for the session. If you fail to provide at least 24 hours’ notice, you may be subject to a cancellation fee equal to the cost of the scheduled session.
5.2 Subscription Cancellations
To cancel a subscription or recurring service, please contact us via email at knightbrothersrunning@gmail.com. Cancellations should be made prior to the next billing cycle to avoid additional charges.
6. User Content
You may submit feedback, reviews, and other content to the Website ("User Content"). By submitting User Content, you grant Knight Brothers Running LLC a non-exclusive, royalty-free, perpetual, and irrevocable license to use, display, modify, and distribute such content for promotional or commercial purposes.
You are solely responsible for the User Content you submit, and you agree not to submit any content that is unlawful, offensive, defamatory, or infringing on the rights of others.
7. Testimonials
The testimonials on this Website are individual experiences and reflect the personal views of the individuals who submitted them. The results depicted in these testimonials are not typical, and individual results may vary. These testimonials should not be considered as guarantees of your own success or improvement. Knight Brothers Running LLC does not claim, nor can it guarantee, that you will achieve the same results as those mentioned in the testimonials.
8. Intellectual Property
All content on the Website, including but not limited to text, images, logos, videos, training materials, and other resources, is the property of Knight Brothers Running LLC and is protected by copyright laws. You are granted a limited, non-exclusive license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, or exploit any content from the Website without our written permission.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Knight Brothers Running LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Website or services, including but not limited to injury, loss of profits, or other economic loss. Our total liability shall be limited to the amount you paid for the services or products in question.
10. Privacy
By using the Website and our services, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy, which is incorporated by reference into these Terms and Conditions.
11. Changes to Terms and Conditions
Knight Brothers Running LLC reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use the Website after any modifications to these Terms, you agree to be bound by the updated terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. You agree to submit to the jurisdiction of the courts located in Virginia for any disputes arising from your use of the Website.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Knight Brothers Running LLC
Email: knightbrothersrunning@gmail.com
Website: www.knightbrothersrunning.com
By using our Website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.